QA Manager (HR Solutions Department), Tokyo

Overview

MoneyForward provides "MoneyForward Cloud," a cloud service for businesses that solves various money-related issues.

Among them, MoneyForward Cloud's HR domain services started with the release of "MoneyForward Cloud Payroll" in 2015, based on the background of "money exchange between companies and employees.Since then, we have expanded our product lineup and now offer seven products in the HR domain.

• Money Forward Cloud Payroll
• Money Forward Cloud Human Resources Management
• Money Forward Cloud Attendance
• Money Forward Cloud Year-End Adjustment
• Money Forward Cloud Social Insurance
• Money Forward Cloud My Number
• MoneyForward Cloud Employee Benefits Rental

MoneyForward has decided to accelerate the growth of this business and is focusing on it.

With an increasing number of users and an expanding organization, we are looking for someone to improve the quality of our products and manage the QA team.

Current Issues

The QA organization of MoneyForward had been limited in its activities because quality activities were carried out under an in-house contracting system, making it difficult to guarantee product quality at a high level and to design quality in the medium to long term.

In order to break through this situation, MoneyForward as a whole has decided to commit to "quality" in the next 10 years and is actively taking action, including the establishment of an organizational structure.

• Juichi Takahashi, a leading expert in software testing, assumed the position of CQO.
• CQO Office established in May 2023 with a mission to improve quality across the entire company, including overseas offices.

The mission of the CQO Office is to "formulate quality strategies for MoneyForward as a whole," "determine the progress of quality strategies based on data and instruct business units to make improvements," "develop quality technology with a two-year perspective (automatic test generation using AI)," and "select or develop testing tools (automation framework) for use across MoneyForward. In order to successfully integrate these strategies, there is an urgent need to hire high quality personnel (for the entire life cycle) in each product team, including the HR Solution Division.

The HR Solution Division (HRS) is currently promoting quality activities, but there is still room for improvement from both the organizational and quality perspectives due to the rapid growth of the business and organization, the globalization of the development organization, and the launch of new products.

Therefore, we are looking for a person who can look across multiple HRS products and work together with the development team to lead the adaptation of quality improvement activities to new development processes such as Agile, shift-left, automation, and so on.

Change product development, change testing. Join us at Money Forward for the next era of testing.

Main Responsibilities

The mission of this position is to improve quality and processes from upstream to downstream processes by establishing and implementing QA strategies for the HR domain in the back-office SaaS (Software As A Service) "Money Forward Cloud," as well as project management operations.

• QA organization management, member management/training (multiple locations: members in Japan, Vietnam)
• Formulate mid- term / long-term testing strategies (unit testing, integration testing, system testing, functional / non-functional requirements, including automation)
• Defect data collection, measurement, analysis, and making countermeasures for continuous quality improvement
• Standardization or process improvement of development/testing processes
• Review of member outcome (e.g., test plan/test design/test summary/defect report, etc.)
• Vendor control

Required Skills and Experience

• Experience in team management for 5+ members
• Experience in cross-organizational testing process standardization or improvement
• Experience in test strategy development and execution with awareness of Quality Cost Delivery (QCD) and the test pyramid in automated testing
• Experience negotiating with project managers and engineering managers
• Excellent problem solving skills in ambiguous situations and experience making decisions in such situations
• Bachelor's degree in Information Processing or Computer Science, or equivalent knowledge (e.g., Basic Information Processing Engineer)
• At least 3 years of experience in software development as a developer or equivalent
• ISTQB or JSTQB certification or equivalent knowledge; Advanced Level is highly recommended.

Preferred Skills and Experience

• Domain knowledge and evaluation experience in B2B or HR domain products
• Knowledge and working experience of software processes in agile development such as Scrum and DevOps
• Sense of responsibility with commitment to product quality
• Proactive attitude to communicate with various stakeholders across departments

Language Requirements

• Basic business level English proficiency (TOEIC score of 700 or above equivalent)
• Japanese level N3 or higher (able to understand Japanese documents)

If you have qualifications or experience other than TOEIC that demonstrate English proficiency, please consult with us. Examples: EIKEN Level 1, EIKEN Level 2 (EIKEN CSE score 1950 or above), TOEFL iBT 60 or above, IELTS 5.0 or above, Cambridge English Proficiency Test FCE, etc.If you do not have a TOEIC score of 700 or above, you will be required to take a test designated by our company during the selection process.（If you do not have a TOEIC score of 700 or higher, you will be required to take a test designated by our company during the selection process.)

Technology Stack

• Backend: Ruby, Ruby on Rails, GraphQL, gRPC, Sidekiq Pro, RSpec, Kotlin
• Frontend: TypeScript,Next.js,Vue.js, Nuxt.js, Bootstrap-vue, Vue apollo, Jest
• Infrastructure: Amazon EKS, Aurora, ElastiCache, S3 etc
• Infrastructure as Code: Terraform

Tools Used

• Repositories: GitHub
• Project management: JIRA
• Monitoring: Datadog, Rollbar
• CI/CD: CircleCI, ArgoCD, GitHub Actions
• Communication Tools: Zoom, Slack, Figma, Miro

Work Environment

At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.

• Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.
• Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well.
• Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.
• Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.
• Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O."