Senior QA Manager

About the Team 

Our mission is to transform the innovative ideas from various Roku teams into exceptional products. As systems integrators, we combine the building blocks from the OS team with the specific requirements for new models and markets to create the best possible televisions for our customers. We don't just assemble; we innovate by adding new features and enhancements. 

Our work spans the entire technology stack. We collaborate with SoC vendors, dive deep into the platform abstraction layer, navigate through the Kernel, and ascend through the OS to the highest layers. This comprehensive approach ensures we develop tailored systems for each country, delivering top-notch performance and user experience. 

About the Role 

Join Roku’s New Platform Introduction TV team and be at the forefront of delivering new TV models worldwide. In this role, you'll immerse yourself in a variety of functions, gaining expertise across the entire system. If you thrive on creative problem-solving, enjoy learning new things, and love working at different levels of a system, this role is perfect for you. 

You'll manage a team of exceptional QA engineers, driving automation and innovation to ensure our products are top-notch. You'll also play a crucial role in helping your team grow, providing guidance and support in problem-solving. Your leadership will be key in pushing the boundaries of what's possible, making a significant impact on our global product launches. 

What you'll be doing

• Manage a team of professionals focused on automated testing for Digital TV products. 
• Develop and implement comprehensive test plans for new features and enhancements for digital TV products, ensuring thorough coverage and high quality. 
• Meticulously track all test results, ensuring timely reporting and resolution of defects. 
• Provide status updates from QA team members and your own hands-on testing experience to stakeholders and management. 
• Take responsibility for QA relevant project milestones along with QA resource allocation, ensuring efficient use of resources and timely completion of projects. 
• Hire, train, and manage additional QA Engineers to support the growing needs of the product line. 
• Collaborate with globally distributed teams, partners, and management to ensure alignment and effective communication. 
• Emphasize the use of automation in testing to improve efficiency, coverage, and reliability of test results. 
• Continuously enhance the QA process to ensure superior quality and meet QA cycle goals. 

We're excited if you have

• 8+ years building and leading quality assurance teams, with a focus on automation. 
• 10+ years of experience writing and executing QA test plans in the software or consumer electronics industry. 
• Experience generating and presenting quantitative reports at project status meetings. 
• Experience with both black box testing and QA automation on embedded platforms, particularly for digital TV products. 
• Willingness to execute test procedures, including hands-on testing for new features and enhancements. 
• Ability to meet QA cycle goals and continually improve the QA process to ensure superior quality. 
• Strong ability to represent Roku externally and resolve difficult issues with our partners in a productive and friendly manner. 
• Excellent verbal and written communication skills. 
• Knowledge of and enthusiasm for consumer products, especially digital TV technologies and trends. 
• Bachelor’s degree in Computer Science or equivalent.