The Senior Software Quality Engineer (Level 3) will have a solid knowledge of quality assurance and database concepts and will work closely with the Systems Engineering team of developers and business stakeholders to document Quality Assurance test plans and execute tests. Additionally, the Senior Software Quality Engineer will be responsible for providing subject matter expertise and guidance in testing and improving software solutions.
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Duties & Responsibilities
Accurate and prompt entry of time for all estimated and actual work
Adhere to company policies, procedures, best practices and standards
Adhere to deadlines
Aid in solving complex business problems
Leading development and execution of QA test plans and scenarios
Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
Become the subject matter expert and share their expertise on the systems and business supported
Challenge conventional practices in a collaborative fashion
Collaborate with co-workers to achieve common goals
Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner.
Conforming with all applicable compliance and business standards
Considers cost and resource efficiency in performance of all job responsibilities
Develop complex database queries and perform analysis on results
Ensure all work products are documented, stored, and managed according to company standards
Ensure open communication flows in all directions
Ensuring adherence to compliance and business standards
Independently solves complex problems
Interpret and explain business, functional, and technical requirements for specified applications to developers, other quality assurance engineering resources, managers, business leads, and clients
Learns and applies a fundamental understanding of key aspects of the business(es) supported
Mentor, guide, and lead others
Perform all work and activities with honesty and integrity
Possess big-picture understanding of the business and have the ability to challenge the status-quo.
Proactively mitigate risks
Proactively seek, identify, and collaborate on innovative solutions.
Respond timely to all production support requests
Review and analyze detailed functional specifications of business systems and user needs, including workflow, program functions, and steps required to develop QA test plans and test cases
Troubleshoot, analyze, and debug issues
Perform other duties as assigned
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Competencies
Able to collaborate and work in a team environment; practices the principle of team over individual
Able to handle competing priorities across project assignments
Continually strives to improve products and services
Demonstrates appropriate judgment
Excellent analytical and problem-solving skills
Excellent interpersonal and communication skills
Expert ability to quickly learn and apply new technologies
Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
Shows initiative and resourcefulness ("can do" attitude)
Works with a sense of urgency without sacrificing attention to detail
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Qualifications & Requirements
Bachelor's degree in any discipline required
Demonstrated complex database query skills
Demonstrated experience of high-quality delivery in a Quality Engineer role for multiple complex projects
Experienced in software development lifecycle methodologies, such as agile or waterfall