Trust & Safety QA Analyst

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.  

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).   

*A select number of positions require full-time in office attendance* 

We are seeking a meticulous and detail-oriented Trust & Safety QA Analyst to join our team. In this role, you will be responsible for performing manual testing of our websites, web pages, payments, and emails, to ensure they meet our high standards for consistency, regulatory compliance, and user experience. 

In this role you will contribute to the safety and security of millions of users worldwide while working alongside talented and passionate professionals. 

What you’ll be doing: 

• Conduct thorough manual testing of websites, web pages, and email marketing campaigns to identify any bugs or inconsistencies. 
• Approach testing from the perspective of the end user to ensure a seamless and intuitive experience. 
• Verify that our digital products adhere to relevant regulatory and compliance standards. 
• Document and report any bugs or issues found during testing, providing detailed and accurate descriptions for the development team. 
• Work closely with the development, design, and marketing teams to ensure a cohesive and compliant user experience. 
• Maintain detailed records of test cases, test results, and any identified issues. 
• Provide feedback to team and management about the testing process, and any improvements which could be made. 

 Must -Haves: 

• 1-2 years experience in quality assurance, ideally in a web-based environment.  
• Highly detail-oriented with a keen eye for identifying inconsistencies and potential issues.  
• Naturally curious and motivated to understand how things work and how they can be improved. 
• Web Literacy: Proficient in using and navigating websites, with a strong understanding of web technologies. 
• MS Office Skills: Competent in using Microsoft Office applications, especially Excel, for documentation and reporting. 
• Excellent organizational & multitasking skills 
• Strong analytical and problem-solving skills, with the ability to think critically and creatively. 

Nice to Haves:   

• Experience with test management platforms, like Qase, Testrail or others 
• Experience with financial terms, and systems related to payments; merchant services, payment gateways, billing backend systems 
• Technical experience or knowledge of programming, websites, development frameworks, infrastructure, project management, etc.  

 As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees 

In this role you may be exposed to adult content