As a QA Analyst within our Professional Services team, you will be vital to shape our customerβs success story. You will work closely with other teams, nurturing a culture of improvement, innovation and proactive thinking. Responsibilities include:
- Understand our current systemsβ functionality and how this helps our customers be successful.
- Progressively improve our QA practices to eliminate waste and develop lean processes.
- Enforce and promote SCRUM disciplines supporting our drive towards agile.
- Support our partners to continually improve quality, working hand in hand with Product Owners and Development teams.
- Work with Product Owners and Business Analysts to write and develop user stories and acceptance criteria.
- Develop relationship with partners to optimise and enhance our integrations.
- Participation in management of the product backlog including prioritisation with the Product Owners
- Work with clients and Business Analysts to define requirements
- Brainstorm with Lifecycle teams to identify the correct approach to new tasks
- Design tests, either alone or as part of a team
- Identify and resolve errors
- Produce QA documentation as required