QA Manager

Primary Duties & Responsibilities

Quality System Management
Responsible in implementing and maintaining the over-all quality system management procedures, systems & infrastructure, processes related to manufacturing, support and development processes. Responsible in implementing quality objectives and key performance metrics to demonstrate commitment to Quality, and generate action plans for targets not meeting the requirement. Responsible in implementing effective documentation and change management system at LEPI such as Document Change, Engineering Change, Material Review Board (MRB), Quality Review Board (QRB), Quality Assessment Tool (QAT), Cost of Quality (COQ) etc.

Incoming, Process and Quality Assurance
Responsible in implementing process & quality controls through statistical process controls (SPC), developing sampling inspection techniques for first article inspection, incoming quality and outgoing quality inspections. Develop quality control plans and preventive tools such as FMEA and PVC to pro-actively addressed potential issues and non conformances in the process. Ensure that calibration system is monitored and compliant to the procedure. Responsible in ensuring that 7 Quality Tools are being practiced to analyze problems. Responsible in managing supplier material quality issues through issuance of SCAR to ensure material quality is being monitored, and improvement from supplier is being tracked.

Internal and External Audits
Responsible in handing and managing internal and external audits (Corporate Audit, ISO Audit, Customer Audit). Responsible in ensuring compliance to the standard requirement and non conformances arising from these audits are addressed through CAPA. Responsible in addressing Observations and Opportunity for Improvements, Risk and Opportunities as well to demonstrate commitment to continual improvement. Responsible in driving continual improvement activities.

Customer Focus
Responsible in driving customer focus / driven activities to improve customer satisfaction, customer dppm and RMA. Drive closure of customer 8D timely and ensure cycle time of closure is observed religiously and effectiveness is checked. Responsible in ensuring that 24-hr immediate containment action is performed when there is customer complaint.  Responsible in maintaining material specs and drawings are aligned with the customer.

Continual Improvement
Responsible in driving continual improvement activities such as Bright Ideas, EECIP, COQ Cost savings and other activities that will drive continual improvement, bring tangible and intangible improvements in the company

Education & Experience

• BS (MS preferred) in Mathematics, Statistics, Physics, Chemistry, Material Science, Engineering, or equivalent. ASQ certified quality engineer or Six Sigma Black belt certification is desirable.
• Minimum 10 years experience in Quality Engineering specializing in Supplier Quality/IQA, Process, Customer, Audits.
• Minimum 5 years of experience in Semiconductor industries.
   

Skills

• Expertise in problems solving methodologies such as 8D
• Expertise in statistical tools such as SPC and 6-sigma
• Expertise in quality tools such as 7QC Tools
• Knowledgeable in generating Control Plan, FMEA, Work Instructions and SOPs
• Articulate and keen to details
• Excellent auditing skills (1st party, 2nd party and 3rd party)
• Excellent analytical and problem solving skills
• Excellent report writing and presentation skills
• Leadership skills in handling diverse individuals
• Excellent decision making skills
• Very good collaboration skills

Working Conditions

• This role is 100% onsite

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work