QA Manager (On-site)

Position Description:

Oversee the Quality Assurance Department, ensuring compliance with food safety and quality systems.

Duties and Responsibilities:

• Ensure compliance with food safety and quality standards.
• Manage QA team and monitor Food Safety and Quality Systems.
• Support Sales in meeting customer requirements.
• Lead SQF System development and act as SQF Practitioner.
• Facilitate employee training on safety and quality procedures.
• Prepare for audits and inspections.
• Handle customer complaints and implement corrective actions.
• Troubleshoot product non-conformities.
• Verify product traceability and recall systems.
• Develop testing/reporting protocols.
• Collaborate with management on production issues and improvements.
• Conduct internal inspections and ensure regulatory compliance.
• Manage Supplier and Customer Complaint Policy and Hold/Rework Policies.
• Enforce sanitation and safety procedures.
• Review product specifications and work with Purchasing.
• Contribute to special projects and maintain Food Safety and Quality Manual.
• Report food safety and quality issues.
• Provide backup for QA Lead Technician.

Essential Skills and Experience Needed:

• Bachelors degree in Food Science or related field preferred.
• Knowledge of food industry policies (FDA, USDA, SQF).
• HACCP training and experience.
• SQF 2000 training and SQFI "Certificate of Attainment" preferred.
• Strong communication, attention to detail, and multi-tasking skills.

Position Overview:

• Quality Assurance Technicians
• Position Reports to:
  • Primary: VP of Food Safety and Quality
    • Backup: QA Lead Technician