QA Manager - Sportsbook

What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

At Hard Rock Digital, we’re redefining entertainment through technology — and quality is at the heart of everything we do. We’re looking for a QA Manager - Sportsbook to lead, inspire, and elevate our quality assurance function across multiple teams and projects. This is a unique opportunity to influence product excellence at scale, while building a culture of continuous improvement and innovation.

What you'll be responsible for:

• Leading and nurturing a high-performing QA team — guiding both manual and automation testers while fostering a collaborative and accountable culture

• Owning and evolving the QA strategy, ensuring it aligns seamlessly with broader product and business objectives across diverse projects

• Optimising resource allocation by strategically deploying QA talent where it matters most, while maintaining strong connections between the team and key stakeholders

• Ensuring robust test coverage — overseeing regression, functional, and integration testing, and upholding the consistency, depth, and reliability of our quality checks

• Identifying potential risks in the QA process and developing mitigation strategies to ensure product quality and reliability

• Acting as a unifying QA force across initiatives, coordinating efforts, sharing knowledge, and reallocating support where gaps or challenges arise

• Partnering with Product Owners, Engineering Managers, and Team Leads to clarify requirements, uncover potential risks or dependencies, and co-create sound delivery plans

• Continuously refining QA processes to meet the demands of evolving projects, technologies, and user expectations

• Conducting regular 1:1s and providing thoughtful, actionable feedback that supports growth, motivation, and engagement within the team

• Championing modern tools, methodologies, and QA best practices to enhance test automation, increase efficiency, and drive product excellence

• Organising training sessions and workshops to keep the QA team updated with the latest industry trends and tools

• Monitoring key quality metrics and consistently reporting on QA status, insights, and improvements to stakeholders and leadership

What we’re looking for?

• Extensive experience in a QA leadership role (5–7 years), preferably in Agile, fast-paced environments with distributed teams

• Proven ability to lead and develop diverse QA teams, inspiring both individual ownership and collective collaboration

• Ability to adapt to changing project requirements and priorities, maintaining a flexible approach to QA processes.

• Deep expertise in both manual and automated testing — from strategy to execution — with hands-on familiarity with modern testing frameworks and tools

• A strategic mindset paired with technical fluency — someone who can think big picture but isn’t afraid to roll up their sleeves when needed

• Experience or strong interest in AI-assisted testing, intelligent automation, or leveraging machine learning to improve QA practices is a big plus

• Exceptional communication and interpersonal skills — empathetic, clear, and capable of building strong relationships across technical and non-technical teams

• Familiarity with the online gambling, sports betting, or iGaming industry is a strong advantage — understanding regulatory requirements, risk profiles, and user expectations in this space is highly valuable

What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits

• Flexible vacation allowance

• Flexible work from home or office hours

• Startup culture backed by a secure, global brand

• Opportunity help shape the future strategy of the Sportsbook

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where you can be authentic regardless of background or beliefs and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).